Pcmark 10 frrzes
Whenever I launched that game and left it alone for about 15 minutes the result was always the same, laptop freeze with buzzing noise.
#PCMARK 10 FRRZES SOFTWARE#
Fun fact was that it never happened during stress tests (3D Mark or HP diagnostic software started from UEFI), but one thing gave me almost 100% chance to get freeze in about 10-15 minutes. I had similar issue with my nephew's HP Pavilion Gaming, it was freezing in random circumstances (although most of the time it was working fine) with the same buzzing noise. I also have the HP Care Pack for this machine. This laptop is now 3 days old and I do not think that I should have to pay to have an issue diagnosed by a 3rd party service. I feel that HP tech support is not trying to understand this issue and is passing me off to a service, “Smart Friend” that wants to charge me for support. Are there any “stress tests” or performance tests that might help me isolate the problem to describe it more in depth for HP tech support?ģ. She accessed my laptop remotely and checked everything she could and found nothing that would cause this issue.Ģ. Has anybody else had this issue that was specific to MS Teams? I have spoke to my network administrator and she said that she has not seen this issue with the thousands of laptops that are in our district. It has only been used for web browsing, MS Teams, and Fortnite so far.ġ. The only things downloaded are MS Office with MS Teams, Zoom, and Epic Games so my son a can play Fortnite. The laptop has been updated- Microsoft and HP BIOS. The laptop passed all of the diagnostics that the HP Tech put it through.
This happens outside of MS Teams, so I don’t think it is a software issue. HP tech support is saying that it is a software issue with MS Teams and sent me to “paid” support. I have returned one to HP and the new one is behaving in the same way as the one returned. The laptop operates normally until it happens again. The only way to resolve this is to manually shut down the laptop by holding the power button, then restart. New laptop is freezing and making a loud buzzing noise.